Thank you for choosing BKKulture! This shipping policy provides important information regarding the shipping process for your orders placed on our ecommerce website. Please read this policy carefully before making a purchase to understand how your orders will be processed, shipped, and delivered.
Order Processing:
- All orders are processed within 1-2 business days, excluding weekends and holidays.
- Once your order is successfully placed and processed, you will receive a confirmation email with your order details and a tracking number.
Shipping Methods and Delivery Time:
- We offer several shipping options based on your location and the weight of the package.
- Delivery timeframes may vary depending on the shipping method selected and your delivery address.
- Please note that delivery times are estimated and not guaranteed, as they depend on factors beyond our control, such as weather conditions or carrier delays.
- Estimated delivery timeframes for each shipping method will be provided during the checkout process.
Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, destination, and shipping method chosen for your order.
- The shipping cost will be displayed during the checkout process before you complete your purchase.
Tracking Your Order:
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
- You can also track your order by logging into your BKKulture account and accessing the order history section.
International Shipping:
- BKKulture ships to select international destinations. Please note that additional customs duties, taxes, or fees may apply depending on your country’s regulations.
- The recipient of an international shipment is responsible for any additional charges imposed by the destination country’s customs authorities.
- Please ensure that you are familiar with your country’s import policies and customs regulations before placing an order.
Shipping Restrictions:
- Some products may have shipping restrictions due to their nature, size, or legal regulations. Any applicable restrictions will be mentioned on the product page.
- BKKulture reserves the right to cancel orders that violate any shipping restrictions.
Address Accuracy:
- It is your responsibility to provide an accurate and complete shipping address.
- BKKulture is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. Please double-check your shipping address before finalizing your purchase.
Order Tracking and Delivery Issues:
- If you experience any issues with tracking your order or have concerns about the delivery, please contact our customer support team. We will be happy to assist you in resolving any problems.
Order Changes and Cancellations:
- Once your order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.
If you have any further questions or require assistance regarding our shipping policy, please contact our customer support team. We strive to provide you with a smooth and satisfactory shopping experience at BKKulture. Happy shopping!